Frequently asked questions
How many applications will I get from one box?
This will depend upon the size and number of joints you are applying the cream to. Sufficient cream should be used to completely envelope the joint with each application and massaged in thoroughly until the skin is completely dry to touch.
One pack of two tubes(100gm each tube) is sufficient for both hands or one knee joint for one month. For optimal results, use two to three additional packs over a period of two to three months.
What if I am using more or less 4JOINTZ® cream than is in each tube?
It is advisable to use the cream at the recommended dosage as insufficient use may not achieve the desired results.
What are the Directions for Use?
1. Apply the 4JOINTZ® cream (approx three grams or less than half a teaspoon) on all sides of the joint.
2. Lightly massage it in gently with the tips of your fingers for two minutes; it is important to keep massaging to allow the cream to penetrate the joint area on ALL sides until it is totally absorbed leaving the skin completely dry.
3. For sensitive skin it is recommended that you wash or wipe off the joint thoroughly (especially areas such as the soft skin behind the knee joint) with warm water or a damp cloth 10 minutes after application.
4. The two tubes in each pack are sufficient for daily x three applications for one knee joint or both hands for one month.
5. Two or three additional packs may be required. Major weight bearing joints would require additional product.
6. Continue application until all tubes are used.
7. Dark coloured towels are recommended to avoid possible staining should the cream not have been thoroughly washed off with a wash-cloth using warm water and soap.
Is it okay to wash my hands after applying the 4JOINTZ® cream?
Yes. However, if you are treating your hands, we recommend you wait 5-10 minutes before washing to ensure the cream has been absorbed.
What if I miss an application of 4JOINTZ®?
If an application is missed, simply continue to apply the cream according to the regular schedule. If more than two consecutive days are missed or applications are missed frequently, you may need to start all over again.
Can I continue to use other treatments in conjunction with 4JOINTZ®?
If you are taking any prescribed medicine, you should contact your healthcare professional before starting to use 4JOINTZ®.
What is in 4JOINTZ®?
4JOINTZ® is a novel combination of a synergistic blend of standardised botanical extracts. It is topically applied and massaged directly into the joint(s), providing direct penetration and allowing for enhanced absorption of the ingredients.
Will I have to continue using 4JOINTZ®?
4JOINTZ® is initially recommended to be applied three times daily for up to 12 weeks. Subsequently applications can be tapered off to once daily, followed by alternate days and then occasionally as per individual requirement, to provide optimal benefit without daily continued use.
Are there any side effects?
There are no known side effects other than in rare cases, some users with dry or sensitive skin could develop a mild skin rash.
Rash prevention/management plan:
1. Wipe the area off thoroughly (especially soft skin such as on the back of the knee joint which is prone to perspiring and creasing) with a damp cloth 10 minutes after application.
2. Apply a calming lotion only on that area.
3. Ten minutes after the last application at bedtime, wash the joint thoroughly with a wash cloth and apply a calming moisturising lotion overnight to prevent dryness.
4. Never apply calming lotion prior to applying the cream as it would affect the absorption of the cream.
As part of the programme, make sure the joint is thoroughly washed daily with soap and a wash cloth at shower time to prevent a possible build up of the cream especially in the creases/folds of soft skin such as the back of the knee joint.
When the rash has subsided, re-commence use.
In extreme cases, if the rash does not clear up, discontinue application of the product, and see your healthcare professional. Always read the label and use as directed. If symptoms persist or you have side effects see your healthcare professional.
Can I continue with my gardening, sewing, running, biking, going to the gym etc during the period I am using 4JOINTZ?$#174;?
It is best to rest the joint and exert it as little as possible during the course of using 4JOINTZ®. This will better allow for optimal results and for your discomfort, stiffness, lack of mobility to improve.
